Privacy Policy

1. General information and responsibilities

We are happy that you are interested in our website. With the following declaration we would like to inform you about the personal data which we collect when you use our website. The term personal data refers to all information which refers to you personally. This includes your name, address, e-mail address and your behaviour as a user of our websites.

The Passive House Institute is responsible for data protection in accordance with Article 4 Paragraph 7 of the EU’s General Data Protection Regulation (GDPR).

  • Passive House Institute
  • Rheinstraße 44/46
  • 64283 Darmstadt
  • Deutschland
  • Phone: +496151 82699-0
  • E-Mail:
  • Website:

Contact for privacy issues:

2. Contacting us via our website

On our website it is possible for you to contact us via e-mail or by filling in an online contact form. The data provided by you will stored by us in order to answer your questions and will not be passed on to third parties without your consent.

If you use our website solely for the purpose of obtaining information, we will collect only the personal data transmitted by your browser to our server. In order to be able to make the content available to you without fault and to ensure that our website functions in a stable and fault-free manner, we collect information relating to your internet protocol address, (IP address), date, content data volume, referrer or user agent where applicable and the HTTP status code, as well as other data and information used for protection in the event of attacks on our system.

The basis for collection and storage of this data is Article 6 Paragraph 1 sub-paragraph f) of the GDPR.

3. Cookies

In addition to the previously mentioned data, we save cookies on your computer. Cookies are text files that are saved on your hard drive and are used to recognise you as a user of our website and to enable us to design our website to be more user-friendly and effective. These cookies send us certain information. By changing the settings of your internet browser you can prevent cookies from being saved by us. In addition, you can also delete any cookies that already exist on your computer. Please note that in that case you will not be able to use all the functions of our website.

In the context of the Double-Opt-In procedure, we save the IP address provided by your internet service provider (ISP) for the computer system used at the time of registration, and the date and time of registration. This is necessary for tracking any misuse of your e-mail address and therefore serves as a legal safeguard for us. The data collected by us will be used solely for sending our newsletter and will not be passed on to third parties.

4. Web analytics

We use the analytics service Matomo for our internet website. This is an open source software tool with which we wish to analyse and improve our internet website. Matomo among other things collects data about the website from which you arrived on our website (referrer) and the subpages you accessed and the length of time spent viewing a subpage. These log files are stored only on our server and are not passed on.

We configured Matomo to be privacy friendly, as described at

Further information and applicable privacy policy of Matomo can be viewed here:

5. YouTube

We have included video clips in our website which are stored on the internet video-sharing website YouTube. You can play these clips directly from our website. These are integrated in the so-called enhanced data protection mode, which means that none of your personal data is transferred to YouTube unless you play the video. Personal data will only be transmitted to YouTube if the video is played, regardless of whether you are a registered YouTube useror not. If you are logged into Google your data will be directly allocated to your account. We do not have any influence on this transfer of data.

The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Further information regarding the purpose and extent of data collection and its processing by YouTube can be found in YouTube’s data protection declaration where further information about your rights and options for privacy settings can also be found:

6. Surveys and forms

We carry out online-surveys to improve our services. Participation in our surveys, storage, and use of the information provided by you is only possible after you have given consent.

In order to better classify your assessments and information, we ask about your professional qualifications and request you to provide information about your professional activities. Participation in our surveys without stating your name is possible, registration is not necessary.

Our surveys and forms can be prepared and evaluated with the help of Google Forms (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland). Their data protection provisions can be found here:

7. Your rights

You are entitled to obtain information from us regarding the personal data we store relating to you. In addition, you have the right to the correction, blocking and deletion of your personal data provided there is no legal obligation to keep records.

You may withdraw consent for storage and use of your personal data at any time.

You also have the right to make a complaint to data protection authorities about the processing of your personal data by us.